AmeriHealth Caritas VIP Care (HMO-SNP) wants to make sure you stay covered.

The Florida Department of Children and Families (DCF) was able to keep Medical Assistance (MA) coverage open for most people during the COVID-19 Public Health Emergency (PHE) even if they were no longer eligible. Now, DCF must make sure that everyone who is receiving MA is still eligible by reviewing each person's information.

Here's what you need to do now.

1. Make sure your address and phone number are up to date with DCF.
  1. Online:
  2. Phone: 1-850-300-4323
  3. In Person: DCF Customer Service Center
2. Sign up for alerts from DCF TODAY.
3. Complete your renewal forms for DCF when they are due.
  1. Online:
  2. Mail: to DCF Customer Service Center
  3. Phone: 1-850-300-4323
  4. In Person: Go to your DCF/ESS Customer Service Center

Need more information?

Go to

You can also call AmeriHealth Caritas VIP Care at 1-833-535-3767 (TTY 711), Monday – Friday, 8 a.m. to 8 p.m., from April 1 – September 30, or seven days a week, 8 a.m. to 8 p.m., from October 1 – March 31.